| Name of Complainant | |
| Date of Complaint | November 4, 2018 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Flipakrt exclusively launched Asus Zenfone Lite L1 and I bought this mobile but I didn’t like it because it was not as expected as described so I decided to return it next day but when I tried to do, I found same product replacement only and they said this is seller policy but I bought it from Flipkart and I have trust on Flipkart, don’t know any seller. Also if they are not refunding then why they have mentioned return button below price, there should be replacement button even I said give me another mobile in exchange and I am ready to pay extra amount but they denied. This is complete lose for me. Please tell me one thing you launched a phone having trust on Flipkart with return button over there and they denied to return even for exchange. Is this the way they should serve their customers?
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