No Refund initiated for Cancelled Flight even after 48days with multiple followup with Travolook. BOOKING REFRENCE NO. REF976427614

Name of Complainant Mukesh Vardhan
Date of ComplaintJanuary 25, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Mukesh Vardhan:

I booked online tickets for travel from Delhi to Mumbai(Dated 1st Dec 2021) of Air India AI-887 airline from Travolook in travel booking website on 26th Nov 2021. After booking ticket, I received mail from Travolook informing that your booking is cancelled with Travolook in (REF976427614) due to fare expiration. & full amount (Rs5555/-) shall be refunded to your account in 10-15 working days .
Afterwards, I followed so many time with Travolook at the customer care No : 0124 643 4800 and dropped multiple mails for refund.
Even today I called customer service representative at number 0124 643 4800 but it went unresolved till date.
I request you take this matter into serious note & help me to get my refund money Rs 5555/- as earliest as possible.
Hoping for prompt action in this matter.

Image Uploaded by Mukesh Vardhan:

No Refund initiated for Cancelled Flight even after 48days with multiple followup with Travolook. BOOKING REFRENCE NO. REF976427614

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