No refund from Travolook

Name of Complainant Vineet
Date of ComplaintMarch 28, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Vineet:

I booked flight ticket from Lucknow to Pune on 21.02.2022. Screenshot attached.
I received call from customer care executive stating it is cancelled and will get the refund back in 7-10 days. Last week also, I called them back and they said it will happen in one week. The deadline passed in both the occasions but no luck still. I saw many people with similar complaints. Can this be considered a serious offence because I believe many people do not even complain and the internet is full of many such fraudulent incidents with them.

Image Uploaded by Vineet:

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