No refund for wrong item delivered

Name of Complainant pratibha
Date of ComplaintJanuary 9, 2021
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link
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Text of Complaint by pratibha:

I have ordered an item from Amazon and I received wrong item twice. The second time, I asked for a refund and it was initiated successfully.

Then I suddenly received a mail stating that the item was not correct and hence Amazon will not refund.

Image Uploaded by pratibha:

No refund for wrong item delivered

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