No refund for unused balance money when using Mobile number portability

Name of Complainant Joy Rex
Date of ComplaintNovember 22, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Joy Rex:

I have been using Airtel mobile network for the past few years, and i’m having a balance amount  of  Rs.2000/- . As i’m not satisfied with the service of Airtel, i would like to go for  MNP (mobile number portability) option. Before migrating to other network from Airtel, i would like to get back my balance money as a refund. But Airtel nodal officials said that they can’t process my request. They is no such regulations in TRAI to refund our hard earned money when closing the service from a network and migrating to other.?

Image Uploaded by Joy Rex:

No refund for unused balance money when using Mobile number portability

Leave a Reply

Your email address will not be published. Required fields are marked *