No refund against cancelled air ticket

Name of Complainant Satyender kumar
Date of ComplaintDecember 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Satyender kumar:

On 9th November 2021, I booked from website of TRAVOLOOK https://www.travolook.in
Within 10 minutes of booking I got message if cancellation of ticket.
I got a email claiming that refund will be initiated within 10 to 15 working days, but now it is been more than a month but no refund initiated.

Date of booking 9th November 2021
Date of journey 17th November
Reference no of cancellation REF023439846

Image Uploaded by Satyender kumar:

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