| Name of Complainant | |
| Date of Complaint | November 28, 2018 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Dear Customer Support,
I have an Airtel prepaid sim. On 25/11/18 at 3:49 AM , I received a message from Airtel saying “NAMKEEN PACK service is activated on my phone” for which I was charged Rs.35. They didn’t ask for my consent for activating this service and now they don’t even show me the transaction details. This pack will expire after 7 days. On 28/11/18 at 3:47 AM , I requested Airtel to deactivate this service. Although they deactivated the service, they didn’t refund me the amount back. I am very disappointed with this. Please help
Image Uploaded by Ashish Gour: