No refund after cancellation of jio fibre connection

Name of Complainant Manju
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Manju:

I have cancelled my jio fibre connection on 26/06/2021 due to mis communication between the sales manager. He mis guided us so i cancelled the connection .then  they took set top box on 3rd July and said  refund in between 7 to 14 days but till now no refund is updated in my account even their customer care executive did not guide me correctly . even their complaint no that is 18008969999 is not connected call with the executives so please solve my problem

Image Uploaded by Manju:

No refund after cancellation of jio fibre connection

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