| Name of Complainant | |
| Date of Complaint | March 31, 2023 |
| Name(s) of companies complained against | Travolook |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I tried to book a flight from Mumbai to Chennai on 06/06/2022, I paid for the booking but later it was cancelled from TRAVOLOOK’s side. I was supposed to get my REFUND within 1 week of the cancellation but it has now been 8 MONTHS and I am still waiting for it. I have made numerous calls and E-mails to the customer care executives/Support Team and they have said many things about getting my refund i.e I will get it in a week, we have initiated the refund but there is some problem from your bank side etc. I have given them all the information and data to help get my refund. For the past one moth their relationship manager is fooling me by sending me the same e-mail asking for more time.
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