Name of Complainant	surajit mukherj
Date of Complaint	October 25, 2022
Name(s) of companies complained against	Flipkart
Category of complaint	Miscellaneous
Permanent link of complaint	Right click to copy link
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OD 225796551657011000 is the order number. American Eagle Outfitters jeans amount to RS 4999.

Sir, The material was picked up by one Flipkart delivery member, Debashis, on 09/10/2022 . He was connected through phone number 03335093261 & informed Taniya Paul, my niece, that material would be picked up. Consequently, he collected the material from Taniya Paul. However, no information was received after that, such as whether it would be replaced or the amount refunded, but according to your Flipkart cell they are still sending mail informing you that the return request has been cancelled as our systems have detected an unusually high number of returns in your purchase history, but at the same time, they collected the material on 09/10/2022. It is not clear to me.
Sir, your logistic courier partner picked up the material on 09/10/2022, but no information was received from your office. Whether it will be replaced or the money refunded is unclear. Sir, you are also requested to instruct your office to unblock her account for further communication. Sir, materials were picked up on 09/11/2022 but from that day no information regarding a refund has been received. Being an aged person, sir, I am tired of raising the issue repeatedly with your customer care representative and grievance cell but no answer has been received. My humble request to you is to kindly instruct your office to arrange the refund of the amount as your courier partner picked up the materials on 09/10/2022.

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