No recharge after cash ďeduction

Name of Complainant Annie Thomas
Date of ComplaintJune 12, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Annie Thomas:

I recharged my BSNL mobile number 8078798816 for Rs. 471 on 07 June 2021 at 11.50 using my Bandhan bank debit card. The bank informed me of debiting the amount, but I did not get any acknowledgment from BSNL. Today, when I tried to use my phone, I was told that I had no balance.  I want the money deducted from my account to be refunded to my account.

Annie Thomas

Image Uploaded by Annie Thomas:

No recharge after cash ďeduction

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