No properMobile and Landline/Broadband Service

Name of Complainant KONDUR PRATHAP KUMAR
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by KONDUR PRATHAP KUMAR:

I am Airtel Mobile (9900606722) and Landline (080 41148763) customer for more than 15 years.Since 1 year I have faced lot of problems both on Mobile and Broadband.
1. Broadband line very disruptive the call cuts abruptly after few second. Neither I can hear the caller or the other side person I cannot hear. I have lodged more than 75 complaints and personally visited Vidyaranyapuram, Bangalore Airtel Office. I have written complaint letters to the entire Airtel staff in India but of no use.
2. Broadband speed is very less and frequent dicontinue. I am a prompt payer of Bills before last date. Till now I am never a defaulter. Last September 20 and October 20 Bills I have paid before last date. I used to pay the amount direct through my ICICI bank. Unfortunately, due to continuous pressure from AIRTELBANK I started paying through them. Since then Airtel continuously torturing me saying the Bills are in pending. I have sent the documentary proof of the ICICI Bank and Airtelbank but still I am getting reminding letters everyday. I am aged 78 years and fed up of AIRTEL. i AM WRITING LETTERS TO

wecare ,
121 ,
[email protected],
nodalofficer kk ,
appellate ,
[email protected]

but it is of no use.

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No properMobile and Landline/Broadband Service

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