No proper support for disconnect the airtel family plan

Name of Complainant Umesh
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Umesh:

Last 5 months I am trying to call center and processing for deactivate the airtel family plan
First person informed that outstanding amount need to pay then I paid after that they confirmed that with in 24 hrs It will get deactivate.

Then agin I am checking that person saying you need to share OTP for conformation.

That time system some error unbale to process back end we will process and remove the family plan

From the day on wards we flowing person some saying different story

Image Uploaded by Umesh:

No proper support for disconnect the airtel family plan

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