| Name of Complainant | |
| Date of Complaint | July 15, 2022 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi
Amazon has screwed its customers like me by first creating an app to buy & play music & then taking it away. I have bought hundreds of music albums to build a nice collection & Amazon used to support this; however, they changed the app to only support subscriptions. Now, to play music I have to go under the original purchase to play. I used to frequently play a group of albums under a specific artist, but it is no longer possible. If I had know this, I would not have bought my music at Amazon. This was a feature that was expected to be carried into the future & not taken away.
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