No invoice, no delivery, no refund

Name of Complainant L. Shetty
Date of ComplaintMay 31, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by L. Shetty:

I order from twenty4.com store at 30th may 2023 online basis. I first saw about this advertise in youtube app. and order from this store 3 kurtis set and 3 tunics which costs Rupees 555 and 515 resp. excluding discount of Rupees 539 and I got no email from them about confirmation. in the evening when I click on that website it shows that, this website is unavailable/ store is unavailable. after that I contact them through email. but till now no response yet. when I search about them after that I got to know that this is Nepal based compay. Please help me about this.
Payment done through UPI and it goes to Karan Ashokbhai Solanki in payU money mode.

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