No internet service

Name of Complainant NIKHIL BHAGAT
Date of ComplaintAugust 20, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by NIKHIL BHAGAT:

I have taken an Airtel Xstream pkg for Rs 799 per month.I made payment for 12 months in advance to avail the discount.The pkg was activated on 28.7.20.Airtel promises a speed of 100 mbps under this pkg.The net connection has not worked for a single day since installation.I have called 121 over a hundred times but have not been able to speak to a customer care executive.I spoke to the salesperson who sold me the pkg and asked for a refund, but according to them as per company policy refunds are not possible.I am fed up.These people are only interested in selling.Service is non existent.

Image Uploaded by NIKHIL BHAGAT:

No internet service

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