No internet on my 4G connection

Name of Complainant Rajith Sekhar
Date of ComplaintApril 13, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rajith Sekhar:

I had recently converted my pre-paid connection to post paid with Airtel. This was because i had to work from home and needed uninterrupted internet. Post paid activation was done on 28th March. Unfortunately although my data consumption shows I still have 43GB of data, the network is still on Edge(which is 2G). I tried calling Airtel customer support over 121 and also filed a complaint in their portal but of no use. If i cant work from home then i will be forced to go to office as my family depends on my salary. I have been unproductive since 10th April and need your intervention in sorting this out.

Image Uploaded by Rajith Sekhar:

No internet on my 4G connection

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