Name of Complainant	Anjana
Date of Complaint	February 11, 2022
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I am facing this strange issue with airtel. I am not getting E or 4G. The strange thing is that I am getting 4G while calling only. ie, what I am doing is calling the customer care and pressing the hold button in order to get internet. I tried every troubleshooting steps, restarted the phone, tried other sim slot, removing and reinserting sim etc. Another issue is that I am not able to call customer care. Whatever times I press the number they say I am not pressing any keys. Is there any resolution for this? Or mobile portability?

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