| Name of Complainant | |
| Date of Complaint | August 29, 2021 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Service Request via Reference No. 31-3699741964501 , dated 17/08/2021 17:19:05 & Service Request via Reference No. 31-3707954834940 , dated 24/08/2021 12:13:58
I have sent the following details in my earlier many emails but regret to inform you that I did not receive any reply nor any acknowledgement from your company. I feel that it is very unprofessional for a company like Airtel to treat loyal customers in this fashion.
Presently I am in the Isle of Man on deputation for 3-4 months and I regret to inform you that I am unable to use the services of Airtel. I am unable to do any banking transactions as I cannot receive any OTP and I will end up paying a penalty etc for non-payment. PLEASE HELP ME & SORT OUT THE PROBLEM ASAP.
Airtel website shows that International Roaming is available in the Isle of Mann (Refer to attached screenshot)
I tried manually to connect to the local service provider’s network Manx Telecom, it connects to Manx Telcom but there is no NETWORK.
