NO HELP FROM THE GODREJ TEAM

Name of Complainant Simranjeet Kaur
Date of ComplaintApril 30, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Simranjeet Kaur:

i bought a split AC of Godrej on 14 October 2024, which suddenly stopped working. i raised the issue with Godrej on 28 April 2024, to which i was told that i would be getting a call from the technician which never happened.

after taking several followups on 29 April 2024 finally a technician visited and hardly checked the AC and told that due to Gas Leakage issue this has happened.

i got a confirmation that the technician will visit on 30 April 2024 and resolve the issue, but no one came. I have taken taken several follow-ups but no one updated anything.

we tried reaching the customer service but no response we got.

i want the compensation for the same and also want my warranty’s to be extended on my product.

Contact : 9987102537

Image Uploaded by Simranjeet Kaur:

NO HELP FROM THE GODREJ TEAM

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