| Name of Complainant | |
| Date of Complaint | December 5, 2019 |
| Name(s) of companies complained against | Fasttag |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi Team,
This is regarding my Fasttag order ID#9783826358 booked on 28-Nov-2019 and full amount is paid by me while booking this. At that time its status was to Deliver me on 3-Dec-2019. But since then it was showing Ready to be Shipped. Now its showing delivery on 5-Dec-2019 and with status Ready to be Shipped. If this is not shipped then how it can reach to me on 5-Dec-2019??????? You are not providing my order on time as full payment has been done from my end.
This is very pathetic service from your end and till now my order in not shipped.
I raised compliant with your Customer Care Executive but they also doesn’t have proper answer for my query and I raised complaint no-148277909 dated 3-Dec-2019. But again there is no response from your side. This is very serious issue that there is no update of our orders and your customer care executive also doesn’t have proper Information.
I raised many feedbacks on Paytm App also but still no any response from your side.
I request you if anyone having Idea about it to resolve this matter as soon as possible.
Rohit Kumar Dua
Ph- 7042485666
Image Uploaded by Rohit Kumar Dua:
