no connectivity voice and text even after 5 weeks of complaints

Name of Complainant Dipak Kumar Guha
Date of ComplaintApril 3, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Dipak Kumar Guha:

This has been pending since my first email on Feb 21 2021 – over a month How much longer do I have to wait? Airtel is clearly grossly incompetent

READ MY MAIL OF 27 MAR 21 CAREFULLY THERE IS NO VOICE OR TEXT CONNECTIVITY

THERE IS NO COMMITMENT AS TO WHEN MY CONNECTION WILL BE RESTORED

AS PER YOUR REPLY DATED 25 MARCH 21 BELOW

Our team is working on your request on priority and will provide updated status to you within 24-48 Hrs.

DELIBERATELY COVERING UP FOR YOUR LAPSES

MY FIRST COMPLAINT WAS SENT ON 21 FEB 21

WHEN WILL YOU RESTORE MY CONNECTION – BOTH VOICE AND TEXT?

We would like to inform you that, as per the service request number CCNOR3DEL20210322451632 your concern regarding unable to use SIM services in IR has been resolved from our end.  >>>UNTRUE

ISSUES STILL NOT RESOLVED AS ON 31 MAR 2021

Image Uploaded by Dipak Kumar Guha:

no connectivity voice and text even after 5 weeks of complaints

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