No connection despite advance payment

Name of Complainant Manoj Mal
Date of ComplaintDecember 5, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Manoj Mal:

Please help.
I recharged my Excitel broadband on 22nd Nov 2021 snd my service has not been resumed yet.
Nor anyone from Excitel has contacted me regarding this issue despite several calls and email complaint.
I asked for refund today and this has been denied by Excitel.

I work in a private company (work from home) and missing on my deliverables which is causing a job risk for me.

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