No channels getting from airtel

Name of Complainant Sreekumar. K. S
Date of ComplaintFebruary 5, 2019
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Sreekumar. K. S:

My dth customer id 3007959036

Regd. Mobile number 9495228039
I have enquired about trai scheme from jan first onwards. Customer care executive told me, from feb 1 onwards it will be implenting. Jan last week,i have selected my ala carta channels from channel number 998 and sent to airtel. They confirmed it by msg. On feb 1st,  i have contacted customercare about the scheme,  they informed me that u have to remit full tariff amount,  then it will be processed. I have remitted balance amount.
  1. Today 4th,  i have lost all channels from tv. While contacting ,  after  many calls, i am getting executive all the time. This is very expensive for me. My phone balance is decreasing for nothing. No responsible reply from ur executives. Now,  i have no channels in my tv. Can u help me?

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No channels getting from airtel

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