No arrangement of alternatives after accident and no reply from website and travellers even after rising complaint

Name of Complainant Sukruth S
Date of ComplaintOctober 17, 2018
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link
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Text of Complaint by Sukruth S:

I had booked this travels from Dharwad to Bengaluru on 14th/September, first of all the bus maintained very badly, bed sheets were smelling badly, at 3:00 midnight because of driver’s cautiousness he hit the lorry at near Davanagere, 3 people had very bad head injury, 1 aged person’s back was badly hurt, and 1 guys leg bone was dislocated, we passengers tried to call travels phone, there was nobody to answer, at least they did not arrange any other alternatives, after the accident it was very difficult to come out of the bus especially for ladies. I have rised cmplaint 3 -4 times on Phonepe and Redbus bus there is no response from Redbus or SS travels.

Image Uploaded by Sukruth S:

No arrangement of alternatives after accident and no reply from website and travellers even after rising complaint

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