No Airtel Xtreme internet and telephone services since 21/05/2020

Name of Complainant Ranotosh Ghosh
Date of ComplaintMay 30, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ranotosh Ghosh:

Dear Sir/ Madam,

I am an Airtel Xtreme user. I have not received any internet service since 21/05/2020. I had logged a SR through the Airtel Thanks App on 24/05/2020 bearing SR number:117809672.

The estimated time was mentioned as 29/05/2020 and I had received numerous automated text messages from Airtel informing that the services will be resumed before 29/05/2020.

I am still waiting for my services to be restored and there is no proper update or date given to me. I always receive an automated text message which keeps on postponing the estimated restoration date.

I pay upfront for the Fibre service and the telephone line and,I want a proper update and I want a proper compensation in terms of the loss of service I have been encountering.

Thank you,

Your’s Faithfully,

Ranotosh Ghosh

6397481274

Airtel dsl no: 033100846763_dsl

Airtel Tel no: 03340293331

Image Uploaded by Ranotosh Ghosh:

No Airtel Xtreme internet and telephone services since 21/05/2020

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