No Airtel outlet store in 110078 pin code and asked by customer care to get duplicate Sim card

Name of Complainant Sandeep Ranjan
Date of ComplaintMay 14, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Sandeep Ranjan:

Hi Team

Unfortunately my Sim card is blocked by my son accidentally even the PUK code received on IVR is not helping me out. In present pandemic situation the customer service not doing any troubleshooting or trying to help but simply asking to visit nearest outlet of Airtel. Eventually when asked with post code any outlet available in the locality the answer was No.

 

My number which is blocked is 9958135036

Image Uploaded by Sandeep Ranjan:

No Airtel outlet store in 110078 pin code and asked by customer care to get duplicate Sim card

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