| Name of Complainant | |
| Date of Complaint | July 10, 2020 |
| Name(s) of companies complained against | Bajaj finserv |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
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Sir,
I have home loans and other loan products with Bajaj Finserv. Due to COVID 19 issues and as per the RBI guidelines , where the country’s Central Bank has extended the facilities of moratorium to all till August 2020. Bajaj Finserv is reluctant to extend such facilities despite the options shown in their website where the company without intimating any rasons whatever to the customers are presenting EMI to the banks for payment and then engaged their collection agents to harass and pressurise cusotmers to pay off EMI despite mails and follow ups without citing any valid reasons as to why and on what ground the Moratorium is not extended
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