No action/Resolution provided on the SR

Name of Complainant Gomathi
Date of ComplaintNovember 21, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Gomathi:

Lodged a broadband connection problem on 16th Nov; as per the SR , it was suppose to be closed on yesterday 17-Nov. But till now there is no action taken on this.It is a simple wire cute issue which can be fixed by changing the wire,not that complicated isnt it. But still Airtel is so reluctant/shortage of resources/whatever the reason is!! not taking any steps on this complaint.This is how they value the customer ? ill-treat their customers? making false promises!! with WFH, its been 3 days I am in loss of pay because of this Braoadband disruption. Will Airtel compensate my LOP salary ? Its really disgusting to have such a worst experience with AIrtel( so callled biggest service provider,really???)!!!
SR# 044102437069_|16th Nov| 13986510

Image Uploaded by Gomathi:

No action/Resolution provided on the SR

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