| Name of Complainant | |
| Date of Complaint | July 4, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I made a recharge to my airtel prepaid account with mobile no. 9891261948 on 3rd july. The Ref no: is 30364011068. Earlier I had got a message that my previous account was valid till 6th July and it had 80MB left in it along with unlimited talktime.
However, after I made the recharge of 249, the new plan became active and it not rolled over i.e. it should have become active after 6th july. This has resulted in loss of 3 days of validity of my previous plan which I was still left with
80MB data and unlimited talktime .Though I have faith in Airtel but this issues which keep popping up sporadically disappoint. I request to kindly look into the matter and resolve it as soon as possible.
Necessary details:
Transaction ID: 200703732277(Paytm)
Transaction id: 244315925(Airtel)
