New connection payment done, but not get connection

Name of Complainant Prasenjit Bhowmick
Date of ComplaintJuly 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Prasenjit Bhowmick:

Hello,

I have done the payment on 16/07/2020 for new fixed line fiber connection, but still now not get the connection from Airtel. The sales team says that within 2 days get the connection. When i call the customer care, they says that your connection is running.

I have attached the payment screenshot.

Please resolve this problem

 

Image Uploaded by Prasenjit Bhowmick:

New connection payment done, but not get connection

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