| Name of Complainant | |
| Date of Complaint | January 17, 2019 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Airtel,
With great pain I have to tell the unprofessional way you have taken this case. I am a high end customer with more than six connections of Airtel products in my family.
WIth lot of expectations I had requested for an Airtel connection and I completed my documentation quickly. I was promised a connection within 1 day , and it was urgent for business purpose. I was allotted CAF 4627274
After making a payment of Rs 6006/ – charges for 6 months on 14th January itself, I did not hear from you nor did I get any answer from you till today.
Today somebocy calls up and says it will take 5 days for connection and I objected to this treatment and asked them to do it by today or else cancel it. Somebody updated this discussion and told me that a backup team will call.
No body called. SO I called customer care and requested for cancellation of the new connection.
Now that person says that they will cancel it and I will have to wait for 46 days to get my money back. The detail of request is below
| REQUEST ID | ACCOUNT | CATEGORY | DESCRIPTION | CREATION DATE | STATUS |
|---|---|---|---|---|---|
| 103837364 |
TELEMEDIA
044100204358_tn |
Installation and Provisioning | Disconnection Request | 17/Jan/19 | ACTIVE |
Please tell me why it should take so much time and also please arrange for a faster closure of this case as money is not small and I have credited to you Rs 6006 Rs 3 days back without any use, as this is getting me really unhappy with whole of the other services.
Please expedite
Shyam Vasudevan
+919995830392
