New Airtel Fiber connection given based on wrong promise

Name of Complainant Srinivasan
Date of ComplaintApril 13, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Srinivasan:

Hi,

I requested for a new Broadband connection. The sales person called and told we can give connection and shared Airtel fibre plans with image of 10 MBPS 6 months 599 plan / 40 MBPS 3 months 699 plan, they collected all details of my house &  documents. I paid advanced for 40 MBPS 699 3 months plan and paid in advance 2474.  The sales person promised a connection in 3 days. Now the person who is giving the connection is saying you can get only 16 mbps. why should i pay for 40 mbps to get only 16 mbps. The connection was taken in the name of Srinivasan contact number is 9443574685

Image Uploaded by Srinivasan:

New Airtel Fiber connection given based on wrong promise

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