Network issue – Voice and Internet in my location.

Name of Complainant Vikas Balan
Date of ComplaintMay 11, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vikas Balan:

Respected,

I am writing this email to express my disappointment and frustration with the poor network service I have been experiencing with Airtel for the past one month from my home location (Pincode 670102). Despite making several complaints, the issue has not been resolved yet, and I am still facing the same problem.

I rely on my Airtel connection for my day-to-day activities, including work-related calls, important emails, and online transactions. However, the network has been extremely poor and unreliable, making it difficult for me to carry out these activities efficiently. I have been experiencing dropped calls, slow internet speed, and frequent disconnections.

I have tried contacting your customer service team multiple times, and I have been assured that the issue would be resolved soon. However, even after a month, the situation remains the same. This has caused me a lot of inconvenience, frustration, and loss of productivity.

I request you to take immediate action and resolve the issue as soon as possible. I expect better service from Airtel, and I hope you will take this complaint seriously and provide me with a satisfactory resolution.

I am looking forward to your prompt response.

Sincerely,
Vikas Balan

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