| Name of Complainant | |
| Date of Complaint | February 23, 2026 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Updated Formal Complaint Letter
Subject: Complaint regarding persistent slow internet speed and poor customer service.
To,
The Nodal Officer,
Reliance Jio Infocomm Ltd.
Sir/Madam,
I, Nurselim Shah, am writing to express my extreme dissatisfaction with the Jio network services (Mobile No: 9593630358) in my area for the last three months. The internet speed has been incredibly slow, making it impossible to access basic apps or stream videos.
Despite numerous attempts to contact Jio Customer Care, I have received no human response. The automated IVR system cuts the call every time without resolving the issue. It is disheartening that despite being a loyal user, I have not received a single follow-up call or clarification from the company.
While 5G is unavailable here, even the 4G network is barely functional. I request you to look into this matter urgently and provide a permanent solution.
Yours faithfully,
Nurselim Shah
Mobile: 9593630358
