| Name of Complainant | |
| Date of Complaint | March 31, 2022 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I’m a customer of Airtel black for almost 2 years and consistently raise complaint regarding the network issue. Always I get the dates stating that the fault will be fixed. However, I still have the same issue. Apart from that I was promised a proper fibre connection but they’ve installed copper wire. When I ask about it they say it’s ‘V Fiber’ and I get the message from customer service stating that the complainant raised is regarding xstream fibre. I feel it’s a complete miss sell. Mobile data is also worst and the calling network is also not so good
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