Name of Complainant	Aneesh Mohanan
Date of Complaint	May 2, 2021
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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• For last 2 months, Airtel network is drastically bad. Calls are not getting connected as many of my colleagues have notified. Noone is getting data conection at most of the times when this happens.
• I made all my household members to take airtel connection, and now they are getting affected as well. No incoming calls and issue with 4G. Same issue as I have mentioned.
• Also 121 customer care number is not allowing me to select their customer agent hotline. Whenever the IVR tells us to select 9 to speak to Customer Support, the system doesnt select or there is a bug.
• I recently raised 2 to 3 SRs and one got closed without any resolution update.

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