Network Barred by Airtel even after paying outstanding amount

Name of Complainant Navya
Date of ComplaintMay 24, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Navya:

Hi,

 

I’ve made payment pending from my previous mobile operator (Idea) on May 8th. Airtel hasn’t updated their records since then and barred my number on May 19th. Since then, I’ve tried to get in touch with them, sent the reference ID I got from IDEA after making the payment. But no use. None of the Airtel representatives know what they are doing. And today one Airtel representative mails me asking to pay Rs. 78,500/-. What is this? How is this fair?

 

Navya

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Network Barred by Airtel even after paying outstanding amount

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