| Name of Complainant | |
| Date of Complaint | June 2, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi,
I’m Sreyansh, a resident of Sukia Street, Calcutta.
I am not being able to access the internet since 20th of May. I am working from home and am solely dependent on Airtel network.
While other networks are working better, airtel has failed to provide me a secure and stable network. Initially i thought it must be due t the cycloan, and will be made in place in a week, but now the situation has got worse.
With the outbreak of Covid and Unlock 1.0, if Airtel fails to provide me a secure network i will have to go to office which is full of risk, which endangers my life as well as that of my family.
I have been unable to work unsteadily since the past 10 days, and been losing revenue.
They do not work on queries and complaints, and speaking to a customer care executive is a dream and next to impossible.
I am entitled to 2/3gb per day, and haven’t been able to make use of it.
Regards,
Sreyansh
Image Uploaded by Sreyansh Jaiswal: