Negligence towards my Order

Name of Complainant Jamuna Bingi
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Jamuna Bingi:

I have placed an order with PAYTM mall and they haven’t responded properly. I have got a message from Paytm mall for delivering the parcel but no one has called. I have also tried to reach them on the provided numbers but the number is not at all connecting.
I have raised the complainant in the Paytm mall multiple times about the issue but no response.
All of suddenly today I have received the order status as cancelled. This is really negligence towards a customer order request and I see a worthless service from Paytm mall against my order.

Image Uploaded by Jamuna Bingi:

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