Need refund amount of my order in amazon of 26529

Name of Complainant Om Prakash Singh
Date of ComplaintApril 13, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Om Prakash Singh:

I Ordered a phone From Amazon, and paid online.After sometime my Amazon account was put on hold So I talked to customer care after which they are only advising me to wait. Today it’s been 25 days and till now I have not received my phone nor money refunded. Every time when I call customer care the only thing they tell is “Investigation is going on and wait for another 24hrs”. But I’m not hearing back from them.

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