Need refund against the faulty product

Name of Complainant Amit
Date of ComplaintOctober 18, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Amit:

I replaced this refrigerator thrice from the company and everytime, I am getting the faulty product. Last time, I asked them to refund the money so that I can buy the new one as this refrigerator is not upto the mark. They committed over the email that they will refund if again the product will get faulty. Currently, I am getting the water leaking issue on this refrigerator and I asked the incident over email and complaint number. One of the technician visited and he said that company will provide you refund or replace accordingly once I shared the report, I asked for the refund and never received any communication or report for the same. When I called them, they asked me to email us regarding this issue. I emailed them and took so many follow ups since sep 20, 2022 but never received any response from them. Requesting you to please look into this matter.

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