| Name of Complainant | |
| Date of Complaint | January 27, 2023 |
| Name(s) of companies complained against | JIO mart |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Team,
I have ordered 2 product from jio mart on 24th December 2022. I have received both different product as per specifications and also that product’s seal was opened so I have raised immediately return. I have provided all screenshots to cs support team and cshead support team over a mail. I have taken multiple follow up with team during this 1 month of period and after a month they have closed complaint without any justification.
I ordering product from jio mart since 2021 but due to this single incident I feel cheated by jio mart. Now how can i trust jio mart to order something from jio mart.
My order id : 16718851540275563A-01
I have both products that I have received in their original condition please initiate for cross verification.
I think this kind of issue other customers are also facing but due to limited knowledge, they are not doing anything.
Complaint ticket number:
Ticket.1 : 6721255970
Ticket 2 : 6721254180
Regards,
Mayur Bodar
8286815945
