NBFC FreoPay is not responding against the made payment.

Name of Complainant CHIRANJEEV
Date of ComplaintJuly 27, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by CHIRANJEEV:

Hello Sir/ Ma’am,
I successfully made a re-payment of Rs.580/- to my FreoPay account on the 20th of July, 2022 but it is not reflected in my FreoPay account. They sent me a mail regarding this in which they claimed that they (FreoPay) will contact me within 48-72 hours. Today, it has been more than a week and I have not received any mail also I have written to them seven times regarding the same but I am not receiving any reply from them. The due date is coming nearer and nearer day by day. I am feeling helpless as e-mail is the only way to establish contact with them. Kindly, help me with this.

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NBFC FreoPay is not responding against the made payment.

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