Naturals Icecream manufacturing defect

Name of Complainant Akshata Sali
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
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Text of Complaint by Akshata Sali:

Greetings of the Day!

To whomsoever It may concern.
I believe there’s something wrong with the production of ice-creams from Naturals Ice Cream. I had ordered Jackfruit Icecream Tub (500gm) and 1 scoop Chocobite icecream from Swiggy via the Mahavir Nagar, Kandivali West outlet today (28 May 2021).  The Jackfruit icecream tasted all jaggery (Gur) with hardly flavour of Jackfruit. Also, the Chocobite icecream scoop had 1 too large lump of chocolate within it. It was embarassing since we bragged about it alot and convinced to try this flavour coz last time we had it, it was yummy.
The details of the order and the icecream are as follows:
Vendor Name: Naturals Icecream, Mahavir Nagar, Kandivali West.
Delivery Partner: Swiggy
Jackfruit Icecream Batch Number: 270510-53
Manufacturing Date: 27/05/2021
Also, the images of the icecream tub are attached.
Please do resolve the grievance as possible to avoid further unpleasant experience of all other customers.
Regards,
Miss. Akshata Sali

Image Uploaded by Akshata Sali:

Naturals Icecream manufacturing defect

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