| Name of Complainant | |
| Date of Complaint | June 16, 2023 |
| Name(s) of companies complained against | BAJAJ FINSERVS |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
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I GOT FINANCED A MOBILE PHONE IN THE MONTH OF JANUARY 2023 BY BAJAJ FINSERVS. THEIR THEY COMPLETED THE PROCEDURE AND DID MY NAACH MANDATE BUT AFTER PASSING ONE MONTH WHEN MY EMI NOT DEDUCTED I CONTACTED THE CUSTOMER CARE AND THEY INFORMED ME THAT MY MANDATE GOT REJECTED BY THE BANK. I VISITED THE BANK TO CONFIRM BUT BANK ASSURED ME THAT THERE IS NO ISSUES WITH THE BANK, ACTUALLY THEY WERE RIGHT BECAUSE I HAVE FINANCED OTHER PRODUCTS WITH DIFFERENT COMPANIES LIKE HDB AND IDFC THEIR EMIs WERE GETTING DEDUCTED REGULARLY WITHOUT ANY HASSLE. FOR THE NEXT THREE MONTHS THEY WERE REPEATING THE SAME THING THAT MY MANDATE IS GETTING REJECTED AND ON PASSING OF EVERY MONTH THEY IMPOSED 450 RS AS FINE. DURING THESE THREE MONTHS I SUBMITTED MY EMIs REGULARLY BEFORE THE TIME. ON 5TH OF MAY I WENT TO THEIR APP AND REGISTERED MY MANDATE THROUGH NETBANKING. NOW MY CONCERN IS THAT WHEN THE PROBLEM WAS NOT FROM MYSIDE WHY ARE THESE PEOPLE LEAVED ME WITH A FINE OF 1350 IN TOTAL . I COMPLAINED MANY TIMES BUT ON 14th OF JUNE THEY DEDUCTED THE AMOUNT WITHOUT MY PERMISSION. THIS IS TOTALLY A FRAUD . PLEASE HELP .
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