| Name of Complainant | |
| Date of Complaint | January 2, 2021 |
| Name(s) of companies complained against | myntra |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi Myntra team,
I received product with some purple spots on right pair of shoe i had a size issue i ordered size 40 but it was loose so i placed exchange i took almost a week to bring exchange product so i cancelled that exchange and applied for return when deliver boy came he told please complaint to myntra for this spot as if i take they will create problem in generating your refund i immediately placed my complaint. Now after few days of follow up myntra is saying it’s not done from our side.I have raised why i will tamper anything?? i just simply checked the product and placed it back i have all bills tags and box of that product and kept it safe for return now you people are not taking back. It’s not my fault you gave me product with spots. i have not done anything you are blaming me and closing the issue i cannot take that product as size is not proper for me what i will do with large size ??? as before also i have purchased many items and return them i am a valuable customer why i will do anything wrong with product which is of no use to me ??
Myntra is doing bad with me you people are decreasing your creditablity by harassing customers like this. This is disgusting i am very disappointed with your customer handling way and sorting the issue.
My order was lavie women peach coloured snakeskin textured loafer wedges , size was 40
Price was paid by upi Rs.1027.09. You people are blaming me and closing this issue i cannot take that product as size is not proper for me what i will do with large size???
Order id is : 116026403938251058703
Either myntra should take this product back and refund my amount or myntra give me small size 39 size for this shoe.
This is not acceptable Myntra how a valuable customer will prove himself like this you people are doing
I am attaching screenshots of the product as well.
Please resolve this issue i many times i have contacted your customer care they are telling me to wait till 6 Jan but I can’t wait that much i need my issue resolved asap.
I had kept product as it was delivered to me with all tags and box.
