| Name of Complainant | |
| Date of Complaint | May 23, 2024 |
| Name(s) of companies complained against | myntra |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Subject: Complaint Regarding Fraudulent Activity on Online Services
Dear [Recipient],
I am writing to bring to your attention a concerning issue I have encountered while using your online services. Recently, I have experienced fraudulent activity on my account, which has caused me great distress and inconvenience.
On [date], I noticed unauthorized transactions on my account, totaling [amount]. These transactions were not initiated by me, and upon further investigation, I discovered that my account had been compromised due to fraudulent activities on your platform.
I take my online security seriously and have always maintained strong passwords and security measures. Therefore, it is deeply troubling to me that such fraudulent activities could occur on your platform. It has not only resulted in financial loss but has also shaken my trust in your services.
I urge you to take immediate action to investigate this matter thoroughly and ensure that appropriate security measures are in place to prevent such incidents from happening in the future. Additionally, I request a prompt refund for the unauthorized transactions and any associated fees incurred as a result of this fraudulent activity.
Furthermore, I would appreciate regular updates on the progress of your investigation and the steps being taken to enhance security measures on your platform.
I trust that you will treat this matter with the urgency and seriousness it deserves and take necessary steps to rectify the situation. Failure to address this issue promptly may compel me to escalate this matter further.
Thank you for your attention to this matter. I look forward to a swift resolution.
Sincerely,
[Your Name]
