Myntra asking for unjustified convenience fee of Rs. 299 for returning their products

Name of Complainant Shibu Samuel
Date of ComplaintJanuary 23, 2023
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link
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Text of Complaint by Shibu Samuel:

Myntra is now asking for convenience fee of Rs. 299 for returning products several times…( Their claim is that I returned 9 out of 10 products), completely insane on their part, as I checked, there were some returns as well as some product exchanges due to size issues. And the returns were mostly because sometimes I received products that were of mediocre quality. Now I cannot order from my myntra account, now a convenience fee of Rs 299 is added with each order and it’s not a one time thing. I will have to pay Rs 299 every time in all orders. What is this non sense policy they are making now.I didn’t even get a notice from that I have higher returns or something. Something should be done in this matter.

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