| Name of Complainant | |
| Date of Complaint | August 8, 2023 |
| Name(s) of companies complained against | Mytrip |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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MyTrip.com announced that my flight to Lisbon was cancelled by TAP Portugal. I have payed 1.033,20 € for 4 return tickets. They offered me to charge me $40 fee for their assistance in getting my money back, and when it came through I got only 280,02 € back, so they still owe me 713,18 €.
I tried to resolve this issue for months, I have contacted them via e-mail and via chat and they told me that this should be resolved by their internal team. It’s been already 5 months now and I’m not getting my money back even though they confirmed me that they got the money back from TAP Portugal. This is fraud and I don’t know how to get my hardly earned money back.
